Cancellations

Orders accepted by Seller are not subject to cancellation by Buyer, except with Seller’s written consent and upon terms that compensate Seller for any loss or damage arising out of said cancellation. Cancellation requests must be submitted in writing. All cancellations are subject to a 25% cancellation restocking fee from the Buyer.

Shipping

Tropical Expressions reserves the right for at least 24 hours after order is received to collect and prepare items, prior to shipping.

All orders containing live product will be sent out on Mondays or Tuesdays to reduce possibility of shipments being held over the weekend.

We do not ship next day, after receiving order.

Our minimum order for shipping is $35.00

Privacy

Personal information is not sold or shared with third parties, except as needed to comply with regulatory considerations, and/or normal business practices.

Terms of Payment

Terms of payment are net cash before shipment. All payments shall be made in Canadian dollars. We accept all major credit cards or other forms of payment via inter-bank transfer.

Returns

We have NO RETURN policy.

Prices

Prices are based on current costs and therefore subject to change without notice to account for changes in the cost of raw materials and other direct costs beyond Seller’s control. For deliveries to points outside of Ontario, prices quoted by Seller are exclusive of all excise and similar taxes. All taxes and costs are paid by the Buyer.

Delays

Seller will not be liable for any delay in the delivery or shipment of products, or for any damages suffered by Buyer by reason of such delay, when such delay is beyond Seller’s control. Seller shall have the additional right if any of the above mentioned contingencies occur, at Seller’s option, to cancel in whole or in part, this contract without any resulting liability.

Indemnification

Buyer will indemnify, defend and hold Seller harmless from any claims, losses, expenses, and liabilities whether for personal injury or property damages, including but not limited to any indirect, special or consequential damages, fines or penalties, whether civil or criminal, arising from its ownership, use, and operation of the Products.

Limitation of Actions

No action regardless of form arising out of any contract with the Buyer may be commenced more than one (1) year after the cause of action has accrued. Buyer shall reimburse Seller for any attorney’s fees and other legal expenses incurred in enforcing or defending its rights under any contract arising from this quotation.

Limitation of Liability

Under no circumstances shall seller be liable to buyer or any other person for any incidental, consequential or special damages, losses or expenses arising from losses or expenses arising from this contract or its performance or in connection with the use of, or inability to use the products for any purpose whatsoever or for injury to person or damage to or loss of property or value caused by any of the products. The Buyer shall indemnify and hold Seller harmless from and against all loss, cost, damage or liability arising from the transport, use, storage and disposal of any of the products. In no event will Seller’s liability exceed the price paid for the products.

Jurisdiction

Buyer and the Seller, each, to the extent that it may lawfully do so, hereby consents to the jurisdiction of the courts of the Province of Ontario, Canada, for any suit, action, or other proceeding arising out of any of its obligations hereunder or with respect to the transactions contemplated hereby, and expressly waives any and all objections such party may have to venue in any such courts. Each party, to the extent that it may lawfully do so, further agrees that a summons and complaint commencing an action or proceeding in any of such courts shall be properly served and shall confer personal jurisdiction if served personally or by certified mail to it as its address provided at the beginning of this quotation or as otherwise provided under the laws of the Province of Ontario.